Services included in all our business packages
Important information about your internet connection
Our service requires that your internet feed is fast and reliable
We recommend a 20 Mbps up/down service or better.
The absolute minimum feasible service is 10 Mbps up/down
We might require tests of your internet feed
The quality of your internet service is between yourself and your service provider
Server backups
Near instantly bootable clones
Monthly bootable full clones with daily incremental backups.
Constantly verified.
3 Month cycle, then moved to archive.
No backup is ever deleted by us until 3 months after your account has been terminated.
Minimal downtime in case of disaster.
Disaster recovery estimated at only one hour.
Your clone can be booted as a virtual machine, within an hour and made accessible to you remotely as a remote desktop.
Access to clone by written request from properly identified, authorized person only.
BRING YOUR OWN WINDOWS LICENSE or we can provide at additional cost.
Your booted virtual server can run for up to 7 days while your physical server is repaired or replaced.
Extension is available at ZAR 120 per day.
We can assist with hardware repairs and supply.
Longer term remote desktop virtual sever is available at additional cost.
From ZAR 1950 per month.
Personal and Team Document Storage
Up to 5 accounts
Real-time sync of your choice of data files and folders.
Other files and folders are held in cloud storage, ready for download on demand.
Your files and folders will be available from any browser on any device.
Phones,
Tablets,
Laptops and
Desktops.

In order to keep your daily email backups quick, older emails are archived.
Archive is fully indexed and searchable.
Emails are archived complete with attachments.
Re-send or Forward Emails complete with attachments directly from archive.
Long term archives
Up to 5 accounts
Your daily backups, after three months, are moved to archive, to make space for new backups.
Compressed and de-duplicated, and again backed up onto our servers in multiple locations so that we have multiple copies of your backups and archives.
Access to archives by written request from properly identified, authorised persons only.


